Contact Us

A question about an order, a size, a fabric or a return? We would like to hear from you. On business days you will always have an answer within 24 hours.

How to reach us

Email: info@arinafashion.com
Phone: +1 302-579-7045
Form: use the contact form at the bottom of this page

Customer service hours

Monday through Friday, 9:00 AM to 6:00 PM Eastern Time
Saturday and Sunday: closed
Response time: within 24 hours

What we can help with

Order status, sizing or fabric advice before you buy, starting a return, an item that arrived damaged, or a payment question. Include your order number where you have one and we can move faster.

Order cut-off

Our cut-off is 5:00 PM Eastern Time, Monday through Friday. Orders placed before it on a business day begin processing the same day. The detail is in our shipping policy.

Common questions

Most answers are already on our FAQ page.

Business information

Store name: Arinafashion
Company name: Flaemische Fritten Hannover UG (haftungsbeschränkt)
Company address: Georgstraße 38, 30159 Hannover, Germany
Company registration number: HRB 229822, Amtsgericht Hannover
Return address: Lane 1177 Jianlan Road, Meixu Street, Yinzhou District, Ningbo, Zhejiang, 315100, China
Email: info@arinafashion.com
Phone: +1 302-579-7045

Customer service: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time
Saturday and Sunday: closed
Response time: within 24 hours